.page-faq {
  --faq-rail-w: 258px;
  --faq-cat: var(--lake);
  background: var(--cream);
  color: var(--ink);
  overflow-x: clip;
}

.page-faq .faq-crumb-wrap {
  padding-top: 14px;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  padding: 18px 0 40px;
  background-color: #FBF6EA;
  background-image:
    linear-gradient(rgba(14, 90, 133, .07) 1px, transparent 1px),
    linear-gradient(90deg, rgba(14, 90, 133, .07) 1px, transparent 1px),
    radial-gradient(85% 120% at 100% 0%, rgba(211, 231, 241, .95) 0%, rgba(251, 246, 234, 0) 62%);
  background-size: 24px 24px, 24px 24px, 100% 100%;
  border-bottom: 1px solid var(--line);
}

.page-faq .faq-hero-inner {
  display: grid;
  grid-template-columns: 1fr;
  gap: 26px;
  align-items: end;
}

.page-faq .faq-hero-lead {
  max-width: 34em;
  margin: 16px 0 0;
  font-size: 17px;
  line-height: 1.85;
  color: var(--ink);
}

.page-faq .faq-hero-stats {
  display: flex;
  flex-wrap: wrap;
  gap: 10px 28px;
  margin-top: 22px;
  padding-top: 16px;
  border-top: 1px solid var(--line-strong);
}

.page-faq .faq-stat {
  display: flex;
  align-items: baseline;
  gap: 6px;
}

.page-faq .faq-stat-num {
  font-family: var(--font-mono);
  font-size: 24px;
  line-height: 1;
  color: var(--lake);
}

.page-faq .faq-stat-label {
  font-size: 12px;
  letter-spacing: .12em;
  color: var(--mist);
}

.page-faq .faq-hero-figure {
  margin: 0;
}

.page-faq .faq-hero-figure img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  aspect-ratio: 16 / 9;
  object-fit: cover;
  filter: saturate(.82);
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - 22px), calc(100% - 22px) 100%, 0 100%);
}

/* ---------- 顶部筛选条 ---------- */
.page-faq .faq-filterbar {
  position: static;
  background: var(--lake-deep);
  color: var(--cream);
  border-top: 1px solid rgba(247, 240, 225, .16);
  border-bottom: 1px solid rgba(247, 240, 225, .16);
}

.page-faq .faq-filterbar-inner {
  display: flex;
  flex-direction: column;
  gap: 10px;
  padding: 12px 0 14px;
}

.page-faq .faq-scope {
  margin: 0;
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: .1em;
  color: rgba(247, 240, 225, .78);
}

.page-faq .faq-chips {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-chip {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  padding: 6px 13px;
  border: 1px solid rgba(247, 240, 225, .32);
  border-radius: 999px;
  font-size: 13px;
  line-height: 1.4;
  color: var(--cream);
  text-decoration: none;
  transition: background-color .2s var(--ease), color .2s var(--ease), border-color .2s var(--ease);
}

.page-faq .faq-chip:hover {
  background: rgba(247, 240, 225, .14);
}

.page-faq .faq-chip.is-active {
  background: var(--cream);
  border-color: var(--cream);
  color: var(--ink);
}

.page-faq .faq-chip-count {
  font-family: var(--font-mono);
  font-size: 11px;
  opacity: .7;
}

.page-faq .faq-chip:focus-visible,
.page-faq .faq-rail-item:focus-visible {
  outline: 2px solid var(--earth);
  outline-offset: 2px;
}

.page-faq .faq-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  flex: none;
  background: var(--earth);
}

.page-faq .faq-dot--all { background: var(--earth); }
.page-faq .faq-dot--account { background: var(--flag-red); }
.page-faq .faq-dot--benefit { background: var(--flag-green); }
.page-faq .faq-dot--export { background: var(--flag-yellow); }
.page-faq .faq-dot--display { background: var(--flag-blue); }
.page-faq .faq-dot--safe {
  background: transparent;
  border: 1.5px solid var(--mist);
}

.page-faq .faq-chip.is-active .faq-dot--safe { border-color: var(--ink); }

/* ---------- 双栏主体 ---------- */
.page-faq .faq-body {
  display: grid;
  grid-template-columns: 1fr;
  gap: 32px;
  padding: 34px 0 56px;
}

.page-faq .faq-rail {
  padding: 18px 16px 20px;
  background: var(--paper);
  border: 1px solid var(--line);
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - 18px), calc(100% - 18px) 100%, 0 100%);
}

.page-faq .faq-rail-title {
  margin: 0 0 10px;
  font-size: 12px;
  letter-spacing: .16em;
  color: var(--mist);
}

.page-faq .faq-rail-list {
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-rail-item {
  display: flex;
  align-items: center;
  gap: 9px;
  padding: 10px 8px;
  border-bottom: 1px dashed var(--hair);
  color: var(--ink);
  font-size: 14px;
  text-decoration: none;
  transition: background-color .18s var(--ease);
}

.page-faq .faq-rail-item:hover {
  background: var(--lake-pale);
}

.page-faq .faq-rail-name {
  flex: 1 1 auto;
  min-width: 0;
}

.page-faq .faq-rail-count {
  font-family: var(--font-mono);
  font-size: 12px;
  color: var(--mist);
}

.page-faq .faq-rail-figure {
  margin: 16px 0 0;
}

.page-faq .faq-rail-figure img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  aspect-ratio: 1 / 1;
  object-fit: cover;
  filter: saturate(.85);
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - 16px), calc(100% - 16px) 100%, 0 100%);
}

.page-faq .faq-rail-note {
  margin: 12px 0 0;
  font-size: 12px;
  line-height: 1.75;
  color: var(--mist);
}

/* ---------- 问答分组 ---------- */
.page-faq .faq-cat {
  scroll-margin-top: 120px;
}

.page-faq .faq-cat + .faq-cat {
  margin-top: 44px;
}

.page-faq .faq-cat--account { --faq-cat: var(--flag-red); }
.page-faq .faq-cat--benefit { --faq-cat: var(--flag-green); }
.page-faq .faq-cat--export { --faq-cat: var(--flag-yellow); }
.page-faq .faq-cat--display { --faq-cat: var(--flag-blue); }
.page-faq .faq-cat--safe { --faq-cat: var(--mist); }

.page-faq .faq-cat-head {
  padding-top: 14px;
  border-top: 3px solid var(--faq-cat);
}

.page-faq .faq-cat-head h2 {
  margin: 12px 0 0;
  font-size: clamp(22px, 4.6vw, 30px);
  line-height: 1.25;
  font-weight: 600;
  color: var(--ink);
}

.page-faq .faq-cat-lead {
  margin: 10px 0 0;
  max-width: 40em;
  font-size: 15px;
  line-height: 1.8;
  color: #4A3D32;
}

.page-faq .faq-list {
  display: grid;
  gap: 10px;
  margin-top: 20px;
}

.page-faq .faq-item {
  background: var(--paper);
  border: 1px solid var(--line);
  border-left: 3px solid var(--faq-cat);
  transition: box-shadow .22s var(--ease);
}

.page-faq .faq-item[open] {
  box-shadow: 0 16px 34px -26px rgba(10, 60, 87, .7);
}

.page-faq .faq-summary {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  padding: 15px 16px;
  font-size: 16px;
  font-weight: 500;
  line-height: 1.55;
  color: var(--ink);
  cursor: pointer;
  list-style: none;
}

.page-faq .faq-summary::-webkit-details-marker { display: none; }
.page-faq .faq-summary::marker { content: ""; }

.page-faq .faq-summary:focus-visible {
  outline: 2px solid var(--earth);
  outline-offset: 2px;
}

.page-faq .faq-arrow {
  flex: none;
  width: 15px;
  height: 15px;
  margin-left: auto;
  margin-top: 4px;
  border-right: 2px solid var(--earth);
  border-bottom: 2px solid var(--earth);
  transform: rotate(45deg);
  transition: transform .3s var(--ease);
}

.page-faq .faq-item[open] .faq-arrow {
  transform: rotate(225deg);
}

.page-faq .faq-answer {
  padding: 0 16px 18px 42px;
  font-size: 15.5px;
  line-height: 1.85;
  color: #33291F;
}

.page-faq .faq-answer p {
  margin: 0 0 10px;
}

.page-faq .faq-answer p:last-child {
  margin-bottom: 0;
}

.page-faq .faq-answer a {
  color: var(--lake);
  text-decoration: underline;
  text-decoration-color: var(--earth);
  text-underline-offset: 3px;
}

/* ---------- 步骤路径 ---------- */
.page-faq .faq-steps {
  counter-reset: faqstep;
  list-style: none;
  margin: 4px 0 0;
  padding: 0;
}

.page-faq .faq-steps > li {
  counter-increment: faqstep;
  position: relative;
  padding-left: 34px;
  padding-bottom: 12px;
  line-height: 1.8;
}

.page-faq .faq-steps > li:last-child {
  padding-bottom: 0;
}

.page-faq .faq-steps > li::before {
  content: counter(faqstep, decimal-leading-zero);
  position: absolute;
  left: 0;
  top: 2px;
  width: 22px;
  height: 22px;
  display: grid;
  place-items: center;
  font-family: var(--font-mono);
  font-size: 11px;
  color: var(--earth-deep);
  background: var(--cream);
  border: 1px solid var(--line-strong);
  border-radius: 50%;
}

.page-faq .faq-steps > li:not(:last-child)::after {
  content: "";
  position: absolute;
  left: 11px;
  top: 27px;
  bottom: 1px;
  border-left: 1px dashed var(--line-strong);
}

/* ---------- 人工协助 ---------- */
.page-faq .faq-help {
  margin-top: 46px;
  padding: 30px 22px 32px;
  background: var(--lake-deep);
  color: var(--cream);
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - 22px), calc(100% - 22px) 100%, 0 100%);
  scroll-margin-top: 120px;
}

.page-faq .faq-help-inner {
  display: grid;
  grid-template-columns: 1fr;
  gap: 26px;
}

.page-faq .faq-help-copy h2 {
  margin: 10px 0 0;
  font-size: clamp(22px, 4.6vw, 30px);
  line-height: 1.3;
  font-weight: 600;
  color: var(--paper);
}

.page-faq .faq-help-copy > p {
  margin: 12px 0 0;
  font-size: 15px;
  line-height: 1.8;
  color: rgba(247, 240, 225, .86);
}

.page-faq .faq-help-copy .eyebrow {
  color: var(--flag-yellow);
}

.page-faq .faq-help-list {
  margin: 14px 0 0;
  padding: 0;
  list-style: none;
  font-size: 15px;
  line-height: 1.8;
}

.page-faq .faq-help-list li {
  position: relative;
  padding-left: 18px;
  padding-bottom: 6px;
}

.page-faq .faq-help-list li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 12px;
  width: 9px;
  height: 2px;
  background: var(--earth);
}

.page-faq .faq-help-contact {
  border-top: 1px solid rgba(247, 240, 225, .24);
  padding-top: 18px;
}

.page-faq .faq-help-line {
  margin: 0 0 8px;
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 10px;
}

.page-faq .faq-help-line > span {
  font-size: 12px;
  letter-spacing: .14em;
  color: rgba(247, 240, 225, .7);
}

.page-faq .faq-help-line > a {
  font-family: var(--font-mono);
  font-size: 15px;
  color: var(--flag-yellow);
  text-decoration: none;
  word-break: break-all;
}

.page-faq .faq-help-line > a:hover {
  text-decoration: underline;
  text-underline-offset: 3px;
}

.page-faq .faq-help-note {
  margin: 12px 0 0;
  font-size: 13px;
  line-height: 1.8;
  color: rgba(247, 240, 225, .78);
}

.page-faq .faq-help-btn {
  margin-top: 18px;
}

.page-faq .faq-help-links {
  margin: 16px 0 0;
  font-size: 13px;
  line-height: 1.8;
  color: rgba(247, 240, 225, .7);
}

.page-faq .faq-help-links a {
  color: var(--cream);
  text-decoration: underline;
  text-decoration-color: var(--earth);
  text-underline-offset: 3px;
}

/* ---------- 断点 ---------- */
@media (min-width: 720px) {
  .page-faq .faq-filterbar {
    position: sticky;
    top: 0;
    z-index: 6;
  }

  .page-faq .faq-filterbar-inner {
    flex-direction: row;
    align-items: center;
    justify-content: space-between;
    gap: 16px;
    padding: 12px 0;
  }
}

@media (min-width: 960px) {
  .page-faq .faq-hero {
    padding: 26px 0 52px;
  }

  .page-faq .faq-hero-inner {
    grid-template-columns: minmax(0, 1.05fr) minmax(0, .95fr);
    gap: 46px;
  }

  .page-faq .faq-body {
    grid-template-columns: var(--faq-rail-w) minmax(0, 1fr);
    gap: 52px;
    padding: 52px 0 64px;
  }

  .page-faq .faq-rail {
    position: sticky;
    top: 96px;
    align-self: start;
  }

  .page-faq .faq-help {
    padding: 38px 34px 40px;
  }

  .page-faq .faq-help-inner {
    grid-template-columns: minmax(0, 1.1fr) minmax(0, .9fr);
    gap: 40px;
  }

  .page-faq .faq-help-contact {
    border-top: 0;
    border-left: 1px solid rgba(247, 240, 225, .24);
    padding-top: 0;
    padding-left: 34px;
  }
}

@media (min-width: 1200px) {
  .page-faq .faq-answer {
    padding-right: 28px;
  }
}
<<<PAGE_CSS_END>>>